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Appointment Queries

Booking, re-arranging or cancelling an appointment

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Written by Hannah Neave
Updated over 2 months ago

Our Diary Management team are pleased to support you in relation to any Citation ISO appointment query. We’ll just need your name and company name to do this.

To book, rearrange or cancel an appointment you can speak to a member of the team who can help you now, simply type ‘speak to someone’ now, and you will go straight through to the team’

To change any details of the appointment, you can speak to a member of the team who can help you now, simply type ‘speak to someone’ now, and you will go straight through to the team’

To find out your next audit due date, you can speak to a member of the team who can help you now, simply type ‘speak to someone’ now, and you will go straight through to the team’

If you have an ISO already booked and are looking for your MS Teams appointment link, here's some further information:

The Consultant emails the Microsoft Teams link on the day of the appointment. If you haven’t received it within half an hour of the start time, please let us know via [email protected] or call 01603 273732, or 'speak to someone' now.

Alternatively, please send us a message now and we'll be happy to help you.

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